Consent and lead handling

Privacy and POPIA notice

This page explains how callback request details are used for home-security lead handling.

Address-qualified
POPIA consent
Pretoria local intent
Outcome tracked

Independent callback/referral site. Not an emergency service. Not an official Fidelity ADT website.

Request a Pretoria callback

Use a real address/suburb and reachable contact details. This is not an emergency service.

Information collected

We may collect name, email, mobile, address, suburb, service need, property type, existing alarm details, current provider, timeframe, consent text, source page and UTM/source data.

Purpose

The purpose is to validate and follow up on a home-security, alarm monitoring or armed-response callback/referral request.

Sharing

Details may be routed to a relevant security consultant/provider for callback purposes where consent was provided. This site is not an emergency service.

Retention

Lead records may be retained for outcome tracking, duplicate prevention and referral reconciliation.

Frequently asked questions

Can I withdraw consent?

Yes, request that your lead is not followed up.

Is this emergency service?

No.

Why store source page?

To measure which pages produce valid leads.

Why store address?

To validate service area and lead quality.

Are secrets public?

No API keys or employee details belong in public site code.